Wisebric Platform | Monitoring & Analytics

Understand How AI Is Used Across Your Enterprise.

Track AI adoption, model consumption, response performance, and user feedback.

Explore operational records and audit activity to understand how AI is performing across your organization.

AI Usage and Performance

A Clearer View of Your Enterprise AI Environment.

Wisebric provides visibility into AI adoption, model consumption, operational performance, and governance activity.

AI Adoption and Department Insights

Understand Where AI Is Being Used.

Track active users, sessions, and AI requests over time.

Review the most active users and departments to understand how AI adoption is distributed across the organization.

Active UsersSessionsAI RequestsTop UsersDepartments
Business Leaders, Department Heads, Enterprise Administrators

Model Usage and Token Consumption

Understand Consumption Across Your Selected AI Models.

Review input and output tokens, model activity, and usage by provider.

Analyze consumption across reporting periods to understand which models are being used and how usage changes over time.

Input TokensOutput TokensModelsProvidersUsage Trends
AI Platform Teams, IT Operations, Finance Stakeholders

Performance and Reliability

Understand Response Times and Failures.

Review p50 and p95 response latency, failed calls, error categories, and retry-related usage.

Investigate performance patterns by model and provider.

LatencyFailed CallsError TypesRetry Activity
IT Operations, Platform Engineering

Skills, Connectors, and Feedback

Understand How AI Capabilities Are Used.

Review skill activity, connector call status and latency, and user feedback associated with AI assistants.

Use positive and negative ratings to identify conversations that may require review.

Skill UsageConnector CallsResponse FeedbackAssistant Ratings
AI Operations, Product Teams, Customer Success

Security, Audit, and Guardrail Activity

Maintain Visibility Into Important Administrative Events.

Review login activity, role changes, administrative actions, and recorded guardrail events.

Use searchable audit records and export capabilities to support internal reviews.

Audit EventsLogin ActivityRole ChangesGuardrail EventsAudit Exports
Security Teams, Compliance Teams, Authorized Administrators
Understand adoption. Measure model usage. Investigate performance. Review governance activity.
Enterprise AI Visibility

Give Every Team the Insights They Need.

Different teams need different views of enterprise AI activity. Wisebric provides reporting and operational information across its analytics and administration interfaces.

Business and Department Leaders

Understand Adoption Across the Organization.

Review active users, AI requests, sessions, and department-level activity.

Identify which teams are adopting AI and how usage changes over time.

Primary FocusAdoption and Department Usage

AI Platform and IT Operations

Investigate Model Performance and Consumption.

Review model and provider activity, token consumption, response latency, errors, and connector operations.

Use diagnostic information to investigate operational issues.

Primary FocusPerformance and Reliability

AI Application and Product Teams

Learn From User Feedback.

Review positive and negative feedback associated with assistants.

Inspect rated questions and comments to identify areas requiring configuration or content review.

Primary FocusFeedback and Assistant Usage

Security and Governance Teams

Review Administrative and Policy Events.

Inspect audit records, login activity, role changes, and guardrail events.

Use exportable audit records for internal governance reviews.

Primary FocusAudit and Governance
Where You'll Find These Insights

Wisebric provides analytics through two administration environments.

AI StudioPrimary areas
  • Usage & Spend
  • Feedback
  • Logs
  • Guardrail Events
  • AI Studio Dashboard
Typical information

Model usage, token consumption, latency, errors, skill usage, connector activity, feedback, and technical diagnostics.

Enterprise AdministrationPrimary areas
  • Analytics
  • Admin Dashboard
  • Audit Trail
Typical information

User adoption, department-level usage, organizational activity, login information, administrative events, and audit records.

Access to individual views depends on deployment configuration, enabled modules, and permissions. Some technical diagnostics may be available only to platform operators or in dedicated deployment environments.

Monitoring in Action

Understand AI Activity Across Different Experiences.

From enterprise conversations to assistants and agent workflows, Wisebric records information that helps teams understand usage and investigate issues.

Enterprise AI Chat

Understand Conversation Usage and Feedback.

Example scenario

An organization wants to understand how employees are using Enterprise AI Chat.

How Monitoring Helps

Review AI requests, token consumption, and user activity.

Use recorded feedback to identify conversations that received negative ratings.

Business ValueUnderstand adoption and identify conversations that may need review.
Explore Enterprise AI Chat

AI Assistants

Identify Assistants That Need Attention.

Example scenario

An internal knowledge assistant receives several negative ratings.

How Monitoring Helps

Filter feedback by assistant, review the rated questions and comments, and inspect related skill usage.

Use the findings to determine whether assistant instructions, knowledge, or skills need further review.

Business ValueFocus improvement efforts on actual user experiences.
Explore AI Assistants

Agent Workflows

Investigate Business Process Execution.

Example scenario

A scheduled reporting workflow fails during a connected system operation.

How Monitoring Helps

Review the workflow execution record, identify the failed step, and inspect relevant connector activity and error information.

Workflow-specific execution details remain available through Workflow Orchestration.

Business ValueIdentify where an automated process failed and support troubleshooting.
Explore AI Agents
Operational Diagnostics

Move From AI Visibility to Investigation.

When AI activity needs attention, Wisebric provides request-level diagnostics, user feedback, and administrative records to help teams understand what happened.

  • Request-Level Logs

    Search operational logs by request details, severity, and module. Inspect recorded status, duration, and error information.

  • Feedback Investigation

    Review positive and negative ratings, filter feedback by assistant, and inspect rated questions or comments.

  • Audit and Guardrail Events

    Review administrative activity and recorded guardrail events. Export audit records to CSV or Excel where the relevant administration interface supports it. Review flagged or blocked guardrail events and their recorded review status.

Example Investigation Journey

Investigating a Failed AI Request

  • Step 01Identify the Failure

    Open Usage & Spend and review the Errors tab. Identify the affected model, provider, or error category.

  • Step 02Review Performance

    Open the Latency tab to understand response-time patterns around the issue.

  • Step 03Inspect Operational Logs

    Open Logs, search for the relevant request or path, and inspect the recorded status and error details.

  • Step 04Review Related Activity

    Check connector activity, assistant feedback, or workflow execution records when relevant to the incident.

  • Step 05Determine the Next Action

    Use the findings to investigate model configuration, connected systems, workflow steps, or application behavior.

Governance and Audit Visibility

Keep Important AI Activity Reviewable.

Wisebric provides audit and guardrail records that help authorized teams investigate administrative changes and policy-related events.

  • Audit Trail

    Search and export recorded administrative activity.

  • Guardrail Events

    Review flagged or blocked interactions and identify false positives.

  • Administrative Activity

    Inspect login events, role changes, and recorded administrative actions.

On the Roadmap

More Proactive AI Usage Management.

Wisebric is planning additional capabilities to help organizations manage AI model usage and operational activity.

These capabilities are on the product roadmap and are not part of the currently available Monitoring & Analytics functionality. Availability and scope are subject to product development and release plans.

  • Planned
    AI Usage Budgets and Limits

    Planned controls for defining usage boundaries and monitoring consumption across selected AI models.

  • Planned
    Automated Usage and Performance Alerts

    Planned notifications for selected consumption or operational conditions.

Connected Enterprise AI

Monitoring That Supports Your Enterprise AI Environment.

Monitoring & Analytics works alongside Wisebric's platform capabilities to provide visibility into usage, performance, and operational activity.

Model Gateway & Routing

Understand model and provider usage through AI Studio analytics, alongside centrally managed model settings and configuration history.

Explore Model Gateway & Routing

AI Studio

Review usage, feedback, and diagnostic information associated with configured AI capabilities.

Explore AI Studio

Enterprise Integrations

Inspect connector activity, request outcomes, and recorded operational information for connected systems.

Explore Enterprise Integrations

Workflow Orchestration

Investigate workflow execution records, step-level activity, and failures through the workflow execution interface.

Explore Workflow Orchestration

See How Enterprise AI Is Performing.

Understand adoption, review model consumption, investigate operational activity, and gain visibility into the AI capabilities your organization uses.

From AI adoption to operational visibility, understand the activity behind your enterprise AI.