Wisebric Platform | Enterprise Knowledge & Context

Make Enterprise Knowledge Work for Your AI.

Connect your organization's documents, policies, procedures, and knowledge sources to deliver AI experiences grounded in relevant business information.

Wisebric Enterprise Knowledge & Context helps AI understand the information that matters to your organization, enabling more relevant answers, specialized assistance, and context-aware workflows.

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From Enterprise Information to AI Context

Turn Organizational Knowledge Into Relevant AI Responses.

Wisebric connects approved information sources, processes available content, and retrieves relevant knowledge to support AI-powered conversations and business activities.

  1. ConnectStep 01Connect Knowledge Sources

    Configure supported enterprise documents, repositories, and other knowledge sources.

    ExamplesPDF documents, Word files, SOPs, policy libraries, technical manuals, and supported knowledge repositories.

  2. PrepareStep 02Prepare & Organize Content

    Process supported content so that relevant information can be discovered and used by configured AI experiences.

    ExamplesContent extraction, document organization, metadata handling, and retrieval preparation, where supported.

  3. RetrieveStep 03Retrieve Relevant Knowledge

    Find relevant information from connected enterprise knowledge sources based on the user's request.

    ExamplesFinding policy sections, maintenance procedures, or technical guidance.

  4. GroundStep 04Provide Context to AI

    Provide retrieved information to AI so it can generate relevant, context-aware responses.

    ExamplesAnswering questions using approved documents or supporting AI assistants and agent workflows.

  5. UseStep 05Review the Result

    Employees or configured workflows use the available result, with relevant source information and applicable controls.

Understanding RAG

What Is RAG?

Retrieval-Augmented Generation (RAG) is an approach that retrieves relevant information from external knowledge sources and provides it to an AI model as context for generating a response.

Rather than relying only on the model's general training, RAG helps the model use information from approved organizational content.

Important distinction

RAG primarily supports retrieval from enterprise knowledge. Queries against structured ERP or database information may use separate supported data integrations and access methods.

From scattered documents to useful AI context.
Knowledge & Context Capabilities

Connect Knowledge. Deliver Relevant Context.

Build AI experiences that can work with organizational information rather than relying only on general-purpose AI models.

Enterprise Knowledge Connections

Connect supported documents, content repositories, and organizational knowledge sources for use in configured AI experiences.

Knowledge Processing & Preparation

Prepare supported content for search, retrieval, and contextual use through available document-processing capabilities.

Contextual Knowledge Retrieval

Find relevant information from configured enterprise knowledge sources based on the user's question or task.

Retrieval-Augmented Generation

Provide retrieved enterprise knowledge as context to supported AI models for more relevant, source-grounded responses.

Source References & Traceability

Present relevant document references and supporting source information where available, helping users review the basis of AI-generated answers.

Context for Chat, Assistants & Agents

Make relevant organizational knowledge available to supported AI experiences, from conversational answers to specialized assistance and configured workflows.

Knowledge in Action

One Knowledge Foundation. Multiple AI Experiences.

The same enterprise knowledge can support different ways of working with AI, depending on the task and business context.

Ask

Enterprise AI Chat

Find answers from organizational knowledge.

Example request

“What does our equipment maintenance SOP say about preventive inspections?”

How Knowledge & Context Helps

Retrieves relevant procedure information and provides it as context for a conversational answer, with source references where supported.

OutcomeEmployees can find relevant information without manually searching through multiple documents.
Explore Enterprise AI Chat
Assist

AI Assistants

Prepare work using approved knowledge.

Example request

“Help me create a preventive maintenance checklist using our approved SOP.”

How Knowledge & Context Helps

Provides relevant maintenance procedures and instructions to the configured assistant.

OutcomeEmployees can prepare structured work materials informed by available organizational knowledge.
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Execute

AI Agents

Apply approved knowledge within configured workflows.

Example scenario

A maintenance request enters an operational workflow.

How Knowledge & Context Helps

Makes relevant maintenance instructions or procedure information available to the configured agent as part of its workflow context.

OutcomeThe workflow can use relevant organizational knowledge while following configured steps and required human checkpoints.
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Connect knowledge once. Make it useful across different AI experiences.
Enterprise Knowledge Governance

Your Knowledge. Your Access Rules.

Enterprise knowledge is valuable only when it is available to the right people and AI experiences under appropriate controls.

Wisebric supports configuring knowledge access and AI usage around organizational requirements and available platform capabilities.

  • Approved Knowledge Sources

    Control which supported repositories, documents, and knowledge collections are made available to configured AI experiences.

  • Access Configuration

    Apply supported user, role, or workspace access settings to relevant knowledge experiences.

  • Source Visibility

    Provide supporting references and available document context to help users review AI-generated information.

  • Knowledge Administration

    Manage configured knowledge sources and applicable content settings through supported administrative capabilities.

  • Controlled AI Context

    Define which available knowledge sources can support particular AI experiences, assistants, or workflows.

Part of the Wisebric Platform

Enterprise Knowledge Is More Powerful When Connected.

Enterprise Knowledge & Context works alongside other Wisebric platform capabilities to support AI experiences that use models, enterprise systems, configurable assistants, and workflow execution.

Enterprise Integrations

Connect supported business applications, repositories, and information sources to the broader enterprise AI environment.

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AI Studio

Configure AI assistants and agents that use relevant enterprise knowledge for specialized business activities.

Explore AI Studio

Make Your Enterprise Knowledge AI-Ready.

Bring your organization's information into connected AI experiences that help employees find answers, prepare work, and support business processes.

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